Shanghai Consumer Protection Committee said Apple agreed to change the battery official denied apple stellarium

Shanghai Consumer Protection Committee said Apple agreed to change the battery in Apple’s official denied the Sohu news CNR net Shanghai on November 18th news China according to the voice of "peak Evening News" reported that the Chinese voice recently sustained attention to the apple iPhone6, iPhone6s automatic shutdown condition in power is sufficient. After receiving consumer complaints, Consumer Protection Committee China Consumer Association and Shanghai city respectively to Apple (Chinese) Co. Ltd., Apple Computer Trading (Shanghai) Co., Ltd. letter, hope Apple will automatically shut down the problem answer. Shanghai Consumer Protection Committee website yesterday announced that Apple Corp will take to replace the battery and other means to protect the normal use of consumers. But Apple denies this. Why promise and then deny in succession? Xidan City Apple store, is considered to be a direct Beijing storefront shop in the most busy, if you do not make appointments online, here on-site booking service, is basically impossible. Apple iPhone6, iPhone6s appears when the power is sufficient to automatically shut down the situation, the store seems to be more busy. Store staff said, there are indeed a lot of automatic shutdown situation: "my friend every day in the micro-blog @ I, said her 6S kept shutting down, ask me why. We also did not give the official statement, she also asked me to the Consumer Association, questioned me, I said I do not understand." After the incident occurred on the automatic shutdown, Consumer Protection Committee China Consumer Association and Shanghai city respectively to Apple (Chinese) Co. Ltd., Apple Computer Trading (Shanghai) Co., Ltd. letter, hope Apple will automatically shut down the problem answer. Currently, China Association, said that as of now, Apple has not yet made a reply to china. Shanghai Consumer Protection Commission yesterday announced that, for the current part of the consumer complaints, Apple Corp has promised to take the battery replacement and other ways to protect the normal use of consumers." Apple’s response to the Shanghai Consumer Protection Committee, is considered to be a positive solution to the problem of shutting down the signal, and even some consumers will interpret this as a possible replacement for free. However, a number of Apple store clerk denied this. Unless Apple’s official website has instructions, such as some equipment, like a computer warranty period has a quality plan to the official website of the." On the official Apple customer service automatic shutdown and similar outlets: "at present, the iPhone6s is automatically shut down, we have to do a collection, the feedback to the engineering department, engineering department is now in the hands now, there is no reply to any." Currently, Apple’s technical staff is given the views of consumers to make an appointment to do battery testing. If the battery is a hardware problem, the phone is still within one year warranty period, you can free repair, but if the warranty has been passed, consumers have to bear their own 588 yuan battery replacement costs. However, the reply from the customer service staff, the current apple is more inclined to automatically shut down due to the software: "may be able to solve the problem of automatic shutdown before the next version push. Basically a customer upgrade to more than 10 of the problems, and now the system version is 10.相关的主题文章: